Icana is redefining contact centre tools to enhance agent performance.We use AI to simplify tasks, letting you focus on what matters most.At Icana.AI, we deliver practical, reliable, and innovative solutions to support and drive your business growth.
We understand every business has unique needs, and our AI solutions are configured to tackle your specific challenges.
We provide a robust support system to ensure seamless integration and adoption. We keep things simple so you can focus on what truly matters.
As your team's efficiency grows, so does Icana.AI. We continuously update our systems to deliver the best solutions for optimising efficiencies.
Icana.AI is a startup aimed at redefining how businesses integrate artificial intelligence into their core strategies. We're passionate about rapid, iterative innovation and delivering solutions that make a real difference.
Erik van Eekelen, our founder, is an experienced technology and product executive with an MSc in Artificial Intelligence. He is passionate about how Applied AI can empower businesses to focus on value-added work.
"Partnering with Icana.AI enabled us to revolutionise our contact centre operations. Within weeks, we implemented an incredibly effective AI-powered sales bot, enhanced our operational efficiency, and dramatically improved our team's AI adoption. The impact on our customer service quality has been remarkable."
Vincent Creighton - CEO
"Covering 100% of our calls for compliance and quality purposes is an absolute game-changer."
Chief Information Officer
"CallCoach has had a major impact on our Time to Proficiency. What used to take six weeks we now accomplish in four, getting new hires up to speed and contributing value much faster than before."
Rachit Monga - Head of Student Recruitment
