Your Always-On Web Agent

Elevate customer satisfaction with our 24/7 AI web agent, streamlining support and driving more sales.
Trusted by Industry Leaders
Australian Institute of Management
Academy XI
Open Universitities
Swinburne University
Hi Pages
Finance one

How AI agents enhance customer engagement?

Icana is focused on building the next era of contact centre tools to enhance agent performance.
Deep Engaging Conversations

Move beyond basic inquiries; our AI Web Agent dives into meaningful dialogue about your offerings, enriching customer interaction without the need for offshore call centres.

Mastering Product Complexity

Our advanced algorithms simplify complex product details into an AI-ready knowledge base, enabling the Web Agent to handle inquiries on all your products and services effortlessly.

Adaptive Lead Capture

Tailor the lead capture process to fit your business model perfectly. Our Web Agent strategically gathers prospect information at the optimal moment, enhancing conversion potential.

Transforming Education Enquiries with AI Precision

Our AI Web Agent simplifies the complexities of educational offerings—prerequisites, investments, payment plans, and commitments—ensuring seamless connections between students and institutions.