OpsAgent takes charge of monitoring your email, social media or logs, allowing you to focus on what truly matters. Perfect for enhancing efficiency in call centers and contact centers.
OpsAgent demo today!Gone are the days of generic auto-replies. OpsAgent offers smart, contextual responses to inquiries, with the ability to escalate complex issues to your team. Works seamlessly with our AI Web Agent for comprehensive customer communication.
Stay ahead of the social curve by letting OpsAgent read, initially respond, and creatively engage with your audience, escalating complex interactions seamlessly. Enhance your call center AI capabilities.
OpsAgent diligently scans your logs, identifies anomalies, and proactively addresses issues, keeping your systems running smoothly without manual oversight. Integrates with AI CallCoach for comprehensive performance monitoring.
We'd be happy to keep you up to date on our products, plan a demo or invite you to test new beta AI products for Business.
Just leave your e-mail address and requests in the chat with our Agent on the right here, and we'll get back to you!
Looking for more comprehensive call center AI solutions? Check out our AI CallCoach and AI Web Agent products.
Learn more about the latest in AI technology on our blog.
"Partnering with Icana.AI enabled us to move rapidly, experiment, and work closely with a skilled partner that could adapt to our business needs. Within weeks, we implemented an incredibly effective online sales bot, applied AI to enhance operational efficiency and effectiveness, and dramatically improved our team’s AI awareness and adoption"
Vincent Creighton
CEO of Academy Xi
Conversations seamlessly managed monthly
Increase in self-service resolutions
Reduction in manual monitoring efforts
"OpsAgent became my peace-of-mind partner, taking the helm of log monitoring and allowing me the freedom to disconnect, knowing that any critical issues wouldn't go unnoticed."
Erik van Eekelen
CTO at Icana.AI
